Effective Date: July 2026
Restyle Hub is built on trust, transparency, and mutual respect. Because members connect and transact directly with one another, maintaining a safe and honest platform is a shared responsibility. While Restyle Hub provides the platform for users to connect, every member plays an important role in creating a secure and positive community experience.
We encourage every member to complete their profile by adding accurate personal information, verified contact details, and any available social media links. Complete profiles help build trust between renters and owners before they arrange a transaction.
Restyle Hub provides built-in messaging so users can discuss every aspect of a rental before meeting or exchanging payments.
We continuously monitor reports and platform activity. Fake profiles, counterfeit listings, spam, fraudulent behaviour, and other suspicious activity may be removed without prior notice to help maintain a trusted marketplace.
Every member plays an important role in creating a safe and trustworthy community. Before completing any rental or sale, follow these recommended practices.
Renters and owners should inspect the garment together, or photograph its condition before shipping, so both parties clearly understand the item's condition before the rental begins.
Record rental periods, security deposits, cleaning responsibilities, return dates, and any damage policies clearly within your Restyle Hub chat history whenever possible.
If another member requests sensitive personal information, behaves inappropriately, attempts fraud, or violates our community standards, please use the Report Userfeature so our moderation team can investigate.
Trust and safety are shared responsibilities. While Restyle Hub works to maintain a secure platform through moderation and community standards, users are responsible for making informed decisions, communicating honestly, and treating one another with respect. Together, we can build a welcoming marketplace where fashion gets a second life.